Last updated: March 4, 2024
The Nissan Group is strongly committed to
protecting your privacy and personal data and ensuring transparency in doing
so.
This Privacy Notice is directed at:
Please read this Privacy Notice carefully. This Privacy Notice describes how your personal data is used and how to exercise your rights about it. We may update this Privacy Notice from time to time, and we recommend regularly visiting this page when you use our Site.
As part of our commitment to protecting your
privacy and personal data, the Nissan Group has also adopted a set of privacy
principles that applies to its business activities. As customer, you can find
more information on our Customer
Privacy
Policy here:
As you read this Privacy Notice, please keep in mind the following important notes about how this Privacy Notice applies:
For any questions, requests or complaints concerning this Privacy Notice and the exercise of your rights, you can directly contact our Data Protection Contact Point:
Nissan Data Protection Contact Point
Unless expressly specified otherwise:
For the purpose of this Privacy Notice,
“personal data” means all information relating to an identified or identifiable
natural person as defined under applicable privacy and data protection laws,
including, but not limited to, the Act on the Protection of Personal
Information of Japan (“APPI”) and the European General Data Protection
Regulation (“GDPR”) (together “Privacy and Data Protection Laws”).
Your personal data can be (1) provided directly by you, (2) collected
automatically, or (3) provided by third parties.
The provision of certain types of personal data may be necessary or optional.
Mandatory data will be marked as such at the moment of collection of your
personal data. If you refuse to provide the mandatory data, Nissan may not be
able to process your request.
Depending on your relationship and/or interactions with us, you will provide the following personal data to us:
Scenarios |
Types of Personal Data You Provide |
When you request information from us |
|
When we send you information that might interest you |
|
When we manage our relationship with you |
|
As you navigate through our Site, we automatically collect the following personal data about your device and browsing activities through cookies and other trackers:
Scenarios |
Types of Personal Data We Automatically Collect |
This information is
necessary for the proper functioning of our Site and its services, as well as
internal business analytics purposes such as audience measurement. |
|
Depending on your use of our Site and its
services, we sometimes receive your personal data through third-parties and
third-party websites (such as Facebook or X), in accordance with their privacy
policies and terms and conditions of use. For example, when you visit our Site
directly through a social media website, it provides us with information
regarding your account that you have made public.
However, Nissan does not provide any personal data to third-party companies
without your express consent, unless we are allowed to do so under the
applicable Privacy and Data Protection Laws. Please see the section 4 of this
Privacy Notice for more information about the recipients of your personal data.
We do not process your personal data, unless we have a specific and legitimate purpose as well as a legal basis to do so. The purposes and legal bases for the processing of your personal data as described in this Privacy Notice are set out in the table below:
MANAGING OUR SITE |
||
Purposes of Processing |
Types of Processing Activities |
Legal Bases |
To process your contact request and any other inquiries |
|
Legitimate interest (Translator’s comment: legitimate right?) of Nissan to manage its contact requests and any other inquiries |
To manage and improve our Site and its services |
|
Legitimate interest of Nissan to improve the Site and its services, as well as your user experience on the Site |
To evaluate the effectiveness and quality of our Site and its services |
|
Legitimate interest of Nissan to develop its business activities (with your consent, if required by applicable law) |
To personalize your user experience on the Site |
|
Your consent |
MANAGING OUR RELATIONSHIP WITH YOU |
||
Purposes of Processing |
Types of Processing Activities |
Legal Bases |
To manage our relationship with you |
|
Depending on your relationship with Nissan:
or
|
To send communications that might interest you |
|
Your consent (unless legitimate interest of Nissan to develop its business activities is admissible by applicable law) |
OTHER PERSONAL DATA PROCESSING |
||
Purposes of Processing |
Types of Processing Activities |
Legal Bases |
To manage pre-litigation or litigation |
|
Legitimate interest of Nissan in defending its rights and interests |
To fulfill our legal obligations |
|
Compliance with legal obligations applicable to Nissan |
To manage corporate operations |
|
Depending on the corporate operation:
or
|
In accordance with this Privacy Notice and the purposes listed above, we may disclose your personal data to the following recipients, who may or may not be affiliated with Nissan:
Recipients |
Purposes |
Companies of the Nissan Group (Nissan Motor Co., LTD and/or its subsidiaries) and their duly authorized employees |
For the purposes set forth in this Privacy Notice, including:
You can find more
information about our subsidiaries here: |
IT service providers |
To assist Nissan in administrative, operational, technical and/or marketing purposes related to the purposes set forth in this Privacy Notice |
Service providers |
To assist Nissan in administrative, operational, technical and/or marketing purposes set forth in this Privacy Notice |
Administrative, regulatory or judiciary authorities or agencies and other third parties |
Exclusively to comply with any legal or regulatory obligation and/or in the cases of an express and justified request or in case of an alleged violation of legal or regulatory provisions |
Advisors |
Exclusively in the case of the management of possible disputes and other legal matters where appropriate |
Other third parties |
Following or during a restructuring, reconstitution, acquisition, debt financing, merger, transfer, sale of assets of Nissan or a similar transaction, as well as in case of insolvency, bankruptcy or receivership where personal data are transferred to one or more third parties as assets of Nissan, subject to your information and/or consent, if applicable. |
Nissan has implemented appropriate technical
and organizational measures in order to maintain a level of security well
adapted to the level of risk related to the processing of your personal data.
These measures aim, in particular, to protect your personal data against
destruction, loss, alteration, unauthorized disclosure or access, both
accidental and intentional.
However, no method of transmission of data on the internet and no method of
storage (in either an electronic or a physical environment) can be entirely
secure. We endeavor to protect your personal data to the best of our abilities,
but we cannot guarantee an absolute security or integrity during the
transmission of your data from your system to ours. Any transmission is at your
own risk.
Where the personal data is originated within a country requiring an adequate level of protection for personal data when disclosing or transferring personal data outside the originating country, Nissan ensures that appropriate legal or contractual safeguards are in place for such disclosures or transfers as required by the applicable law.
In particular:
We retain your personal data for as long as it
is necessary for the purposes set out in this Privacy Notice, unless required
by our legal obligations to retain it for longer.
In order to determine the appropriate retention period, we consider factors
such as:
Below is a table indicating how long we keep your personal data according to specific purposes:
Purposes |
Retention Period |
Processing your contact requests and any other inquiries |
Until the complete processing of contact your request or inquiry |
Pre-contractual/contractual customer relationship management |
5 years from the end of the pre-contractual/contractual customer relationship |
Sending information that might interest you |
Until your subscription period ends as detailed in Section 8 of this Privacy Notice |
Carrying out customer satisfaction surveys |
The duration of the study and beyond but under aggregated format |
In addition to this, Nissan will keep your personal data during:
Depending on the applicable Privacy and Data Protection Laws, that apply to your situation you may be able to exercise the following rights regarding your personal data processing by Nissan:
Your Rights |
Scope of the Rights |
Right to access |
You have the right to require:
|
Right to rectification |
You have the right to require the rectification of your personal data that may be obsolete, inaccurate or incomplete. |
Right to erasure |
You have the right to require the erasure of your personal data, when one of the following conditions applies:
|
Right to restriction of processing |
You have the right to require the restriction of the personal data processing during a limited period of time, in particular in order to carry out some verifications, if one of the following conditions applies:
|
Right to data portability |
You have the right to require us to provide you with your personal data that you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to require us to transmit this data to another data controller. This right is not exercised in all circumstances, it applies only if it fulfils all the following conditions:
|
Right to object |
You have the right to object to our processing of your personal data at any time if:
Nissan will no longer process your personal data unless Nissan demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms, such as the respect of a legal obligation (e.g. legal obligation involving the retention of personal data), or for the establishment, exercise or defense of legal claims. |
Right to withdraw your consent |
You have the right to withdraw your consent when it has been obtained, without this withdrawal affecting the lawfulness of the personal data processing operations previously carried out. |
You have control regarding our use of personal data for directing marketing. If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed, or receive any other marketing communication, you can choose to not receive such communications at any time. Please follow the unsubscribe link in the relevant communication or contact us.
Depending on your country of residence, you may have additional local rights with respect to our processing of personal data. Please note that some of the personal data that we collect, use and share may be exempt from the rights outlined above.
We will treat your requests with particular
care in order to assure the effectiveness of your rights. If necessary, we may
also ask that you provide us with additional information in order to confirm
your identity before responding to your request. This is another appropriate
security measure to ensure that personal data is not disclosed to an individual
who does not have the right to receive it.
Please note that under certain circumstances, such as the existence of legal
obligations, we may not be able to respond to your request immediately. We will
notify you of the measures taken in relation to your request within a month,
unless there are exceptional circumstances justifying an extension that shall
not exceed two additional months. In such a case, we will inform you of the
extension and the justifications for the extension within a month from the
receipt of your request.
You also have the right to lodge a complaint with the relevant authority. If
you are a resident of the European Union/European Economic Aera, the full list
of Data Protection Authorities of Member States can be found at the following
link:
https://edpb.europa.eu/about-edpb/board/members_en
This right may be exercised at any time and free of charge, at the exclusion of
potential postal fees or expenses related to legal representation or assistance
should you choose to engage third-party assistance for the procedure.
If you have any questions or wish to exercise your rights, you can directly contact our Data Protection Contact Point:
Nissan Data Protection Contact Point
We may amend this Privacy Notice from time to
time in order to reflect any changes in law or our personal data processing
activities, publication of new guidelines by the relevant authorities or
technological developments.
We recommend that you review this Privacy Notice each time you visit our Site
so that you can stay informed on our collection, use and sharing of your
personal data. We will post the updated version of this Privacy Notice on our
Site and ask for your consent to the changes if legally required.